Managed services · Cisco Meraki
Managed Cisco Meraki services
Monitoring, security tuning, licenses and changes for your Meraki network, with technicians who can fix the cable and the closet too.
The short answer
WCC manages your Cisco Meraki network day to day: monitoring, firmware, security tuning, SD-WAN, license renewals and changes, with technicians who can show up on site when the problem is a cable, a switch port or an access point. It fits organizations with several sites and no dedicated network staff, and it covers Meraki MX, MS, MR, MV and MT.
Why manage it
Meraki is easy to install, not to run well
The Meraki dashboard makes deployment fast. After go-live, the work shifts: settings drift as different people make changes, licenses lapse and devices stop working, firewalls stay on default security settings, firmware falls behind, and the dashboard's AI recommendations go unreviewed. Most organizations don't have someone whose job is to own all of that. That's what managed Meraki is for. See our Cisco Meraki partner page for new installs.
What's included
What managed Meraki includes
| Area | What we do |
|---|---|
| Monitoring | Device health, outages, configuration changes and alerts across every site |
| Firmware | Scheduled upgrades in maintenance windows, tested before rollout |
| Security (MX) | Intrusion prevention, content filtering, malware protection and geo-blocking tuned to your traffic |
| SD-WAN | Failover, VPN and traffic steering reviewed as your applications change |
| Wireless (MR) | RF tuning, SSIDs, guest access and capacity reviews |
| Cameras and sensors | MV retention and health, MT alert thresholds for server rooms and refrigeration |
| Licenses | Renewal tracking and right-sizing so devices never stop working |
| Changes | Adds, moves and policy changes through a simple request process |
| Reporting | Regular reviews of health, incidents and recommendations |
Service levels
Three levels of service
Essential
Monitoring, firmware, license tracking and business-hours support for smaller multi-site networks.
Pro
Adds after-hours response, MX security and SD-WAN tuning, wireless optimization, and MV and MT administration.
Enterprise
Adds a named engineer, custom response times, compliance reporting and hybrid Meraki and Catalyst environments.
Pricing depends on device count, sites and service level. We quote a fixed monthly price after reviewing your dashboard.
Why WCC
Most managed Meraki providers stop at the dashboard
When an access point drops or a switch port flaps, the cause is usually physical: a damaged cable, a PoE budget, a bad patch cord or a hot closet. Software-only providers open a ticket and send you to whoever wired the building. WCC installs cabling, Wi-Fi and switching ourselves, so we fix the whole problem with one call. We're licensed under CSLB #819788 with C-7, C-10 and C-28 classifications and have worked in California since 2003.
Who it fits
Who managed Meraki fits
| Organization | Why it fits |
|---|---|
| Multi-site retail and restaurants | One standard across every location, without IT at each site |
| K-12 districts | Consistent policies and content filtering across campuses |
| Healthcare clinics | Segmentation for clinical devices and guest networks |
| Mid-size businesses | Network expertise without hiring a network engineer |
Getting started
How onboarding works
Review
We audit your dashboard, licenses, firmware and security settings.
Week 1
Fix
Gaps, drift and risky defaults corrected.
Weeks 2 to 3
Run
Monitoring, changes and regular reviews.
Ongoing
FAQ
Managed Meraki questions
What does managed Cisco Meraki include?
Monitoring, firmware management, MX security and SD-WAN tuning, wireless optimization, MV and MT administration, license tracking, changes and regular reporting.
How is WCC different from other managed Meraki providers?
We also install and repair the cabling, switching and Wi-Fi, so physical problems get fixed by the same team instead of being handed to another contractor.
What happens if Meraki licenses expire?
After a short grace period, Meraki devices stop working. We track renewals so that never happens.
Do you manage Meraki cameras and sensors?
Yes. MV cameras and MT sensors are managed in the same dashboard and included in the service.
Who owns the Meraki dashboard?
You do. We work inside your organization with admin access you control.
How much does managed Meraki cost?
It depends on device count, sites and service level. We quote a fixed monthly price after reviewing your dashboard.
Can you manage Catalyst switches too?
Yes, including hybrid environments where Catalyst switches are managed alongside Meraki.
Related
Related guides and services
Get a recommendation
Get a managed Meraki quote
Give us read access to your dashboard, and we'll review it and send a fixed monthly price.